All sales are final. No refunds, returns, or exchanges.
If your item arrives damaged or incorrect, contact us within 7 days on the contact page with your order number, a photo, and a brief description. We can offer a replacement or store credit.
Check sizing and product details carefully before ordering — we’re happy to help if you have questions.
Once shipped, we are not responsible for lost or stolen packages.
Thanks for supporting Ugly — where self love is important.